At lvjili, your privacy matters. This Privacy Policy explains what personal data we collect when you use our platform, how we use and protect it, and what rights you have as a player under Philippine law. Please read it carefully before registering.
Six core commitments we make to every Filipino player on our platform
All personal and financial data stored on lvjili servers is encrypted using industry-standard AES-256 encryption. Your information is never stored in plain text and is accessible only to authorized personnel.
lvjili does not sell, rent, or trade your personal data to third-party marketers or advertisers. Your information is used solely to operate and improve the platform and to comply with legal obligations.
lvjili processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and the regulations issued by the National Privacy Commission (NPC).
We only collect data that is necessary to provide our services. This policy clearly explains every category of data we collect, why we collect it, and how long we retain it.
As a data subject under Philippine law, you have the right to access, correct, and request deletion of your personal data. You may exercise these rights at any time by contacting our support team.
lvjili uses cookies and similar technologies only to improve your experience and analyze platform performance. We explain exactly what cookies we use and how you can manage your preferences.
This Privacy Policy ("Policy") is issued by lvjili ("the Company," "we," "us," or "our") and applies to all personal data collected through the lvjili website at lvjili.app, the lvjili mobile application, and any related services, features, or communications we provide to registered players and visitors (collectively, "the Platform").
lvjili is committed to protecting the privacy and personal data of every user. We operate in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). Where applicable, we also observe internationally recognized data protection principles.
By accessing the lvjili Platform, registering an account, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.
lvjili collects personal data through several channels: directly from you when you register or interact with the Platform, automatically through your use of the Platform, and from third-party service providers where necessary. The categories of personal data we collect include:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, selfie/photo for verification | Registration form, KYC verification |
| Contact Data | Email address, mobile number, city/province of residence | Registration form, account settings |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account name (not full account numbers), transaction history | Deposit/withdrawal forms, payment processor |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, bonus usage | Automatically via Platform activity |
| Technical Data | IP address, device type, browser type, operating system, cookies, session tokens | Automatically via cookies and server logs |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support interactions |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming assessments or legal compliance purposes, and only with your explicit consent.
lvjili uses the personal data we collect for the following purposes:
We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Philippine Data Privacy Act of 2012, lvjili processes your personal data on the following legal bases:
lvjili does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
lvjili retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data disposal procedures.
lvjili uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files placed on your device when you visit our website or use our app.
We use the following categories of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the lvjili Platform. For mobile app users, cookie-equivalent data is managed through your device's app permissions settings.
lvjili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by lvjili:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13 of this Policy. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
The lvjili Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine regulations governing casino-style online gaming. lvjili does not knowingly collect personal data from any person under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage player will be returned to the payment source, minus any bonuses received.
If you are a parent or guardian and believe that your child has registered on the lvjili Platform, please contact our support team immediately so that we can take appropriate action.
The lvjili Platform may contain references to third-party payment providers and game content suppliers. While we take care to work only with reputable partners, lvjili is not responsible for the privacy practices of third-party services.
When you interact with a third-party payment provider such as GCash or PayMaya to complete a transaction, you are subject to that provider's own privacy policy and terms of service. We encourage you to review the privacy policies of any third-party services you use in connection with your lvjili account.
lvjili does not embed third-party advertising networks, social media tracking pixels, or external analytics services that would share your personal data with parties outside the scope described in this Policy.
lvjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will update the effective date at the top of this page.
Where practicable, we will provide advance notice of significant changes via email or an in-platform notification. Your continued use of the lvjili Platform after the publication of a revised Policy constitutes your acceptance of the updated terms.
We recommend reviewing this Policy periodically to stay informed about how lvjili protects your personal data. The most current version of this Policy will always be available at lvjili.app/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by lvjili, please contact our Data Protection Officer (DPO) through any of the following channels:
Our DPO is responsible for overseeing lvjili's compliance with the Philippine Data Privacy Act and this Policy. All data subject rights requests and privacy complaints will be handled by the DPO's office. We aim to acknowledge all written requests within five (5) business days and to provide a substantive response within thirty (30) days.
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.
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