lvjili FAQ —
Your Questions,
Answered

You must be at least 21 years old to register and play on lvjili. This is in line with Philippine gambling regulations. lvjili takes age verification seriously — accounts found to belong to underage players will be suspended immediately and any funds returned. If you are unsure about the rules, visit our Responsible Gaming page for more information.

Absolutely. lvjili is available to players across the Philippines — whether you are in Cebu, Davao, Quezon City, Iloilo, Cagayan de Oro, or any other city or province. As long as you have a stable internet connection and meet the 21+ age requirement, you can register and play from anywhere in the country. The platform works on Smart, Globe, and DITO mobile data connections as well as home broadband.

Basic account verification is required before you can make your first withdrawal. This typically involves confirming your mobile number or email address during registration. For larger withdrawal amounts, lvjili may request a valid government-issued ID to confirm your identity. Accepted IDs include Philippine passport, SSS ID, PhilHealth ID, driver's license, and UMID. Verification helps protect your account and ensures all winnings go to the right person.

No. Each player is allowed only one lvjili account. Creating multiple accounts is a violation of the Terms & Conditions and may result in all associated accounts being permanently suspended and any balances forfeited. If you have forgotten your login details, use the password reset option on the Login page rather than creating a new account.

lvjili supports a wide range of Philippine payment methods for deposits:

• E-wallets: GCash, PayMaya
• Online banking: BPI, BDO, Metrobank
• Over-the-counter: Selected convenience store payment channels

All deposits are processed in Philippine Peso (₱). GCash and PayMaya deposits are typically credited to your lvjili account within seconds.

The minimum deposit on lvjili is ₱100 for most payment methods. This low entry point makes it easy for players of all budget sizes to get started. There is no maximum deposit limit for standard accounts, though very large deposits may require additional verification for security purposes.

GCash and PayMaya deposits are almost always instant — your lvjili balance updates within a few seconds of completing the payment. Online bank transfers via BPI, BDO, or Metrobank may take between 5 and 30 minutes depending on your bank's processing speed. If your deposit has not appeared after 60 minutes, contact lvjili support with your transaction reference number for assistance.

lvjili does not charge any fees on deposits. The full amount you send will be credited to your gaming account. Note that your bank or e-wallet provider may apply their own transaction fees — for example, some GCash transactions carry a small service charge depending on the source of funds. Check with your payment provider for their current fee schedule.

Log in to your lvjili account, go to the Withdrawal section in your account dashboard, enter the amount you wish to withdraw, and select your preferred payment method — GCash, PayMaya, BPI, BDO, or Metrobank. Confirm the request and your funds will be processed. Make sure your account is verified before submitting your first withdrawal request.

Most lvjili withdrawals are processed within 15 minutes. GCash and PayMaya are the fastest options and typically arrive within minutes of approval. Bank transfers to BPI, BDO, and Metrobank may take up to a few hours depending on the bank's processing schedule. Withdrawals submitted during off-peak hours are generally processed faster. If your withdrawal has not arrived within 24 hours, contact support with your withdrawal reference number.

The minimum withdrawal amount on lvjili is ₱200. There is no upper limit on standard withdrawals, though very large amounts may be subject to additional identity verification before processing. This is a standard security measure to protect players and ensure funds reach the correct account.

Common reasons for a withdrawal being declined or delayed include:

• Account not fully verified — submit your ID to complete verification
• Active bonus wagering requirements not yet met — check your bonus terms
• Withdrawal amount below the ₱200 minimum
• Payment details entered incorrectly — double-check your GCash number or bank account
• Unusual account activity triggering a security review

If none of these apply, contact lvjili support directly for assistance.

lvjili offers over 500 games across multiple categories:

• Slots — including Ways of the Qilin, Super Fruit Machine, and Gates of Olympus
• Fishing arcade — including Caishen Fishing
• Bingo — classic and progressive variants via Bingo
• Crash games — including Slide
• Live casino — baccarat, roulette, blackjack, sic bo, and dragon tiger with real dealers
• Table games — poker, roulette, and more

New titles are added regularly, so there is always something fresh to try.

Yes, all lvjili games use a certified Random Number Generator (RNG) that ensures every spin, card draw, and dice roll produces a completely random and unpredictable outcome. The RNG is regularly audited by independent testing agencies to confirm it meets international fairness standards. Game RTPs (Return to Player percentages) are published for every title. Learn more on our Game Technology page.

Yes. Every game in the lvjili library is fully optimized for mobile play on both Android and iOS devices. You can play directly in your mobile browser without downloading anything, or download the lvjili App for a faster, more streamlined experience. The app is optimized for Philippine mobile networks including Smart, Globe, and DITO, and loads games quickly even on 4G connections.

Minimum bets vary by game type. Most slots start from as low as ₱10 to ₱50 per spin. Fishing games like Caishen Fishing start from ₱20. Live casino tables typically have a minimum bet of ₱100. Crash games like Slide can be played from as little as ₱10 per round. This range makes lvjili accessible to players with all types of budgets, from casual players to high rollers.

lvjili offers a welcome bonus for new players upon their first deposit. The exact bonus amount and terms are displayed on the Register page and in your account dashboard after signing up. Welcome bonuses are subject to wagering requirements — meaning you need to play through the bonus amount a certain number of times before it can be withdrawn as cash. Always read the bonus terms carefully before claiming.

A wagering requirement (also called a playthrough requirement) means you need to bet a certain multiple of your bonus amount before you can withdraw the bonus as real cash. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Different games may contribute different percentages toward meeting the wagering requirement — slots typically contribute 100%, while live casino games may contribute less.

Yes. lvjili regularly runs promotions for existing players including reload bonuses, cashback offers, free spins on featured slots, and special event promotions tied to Philippine holidays and major sporting events like PBA playoffs, NBA Finals, and UFC fight nights. Check your account dashboard and the promotions section regularly to make sure you do not miss out on any active offers.

Go to the Login page and click the "Forgot Password" link. Enter the mobile number or email address associated with your account and follow the instructions sent to you. You will receive a verification code to reset your password. If you do not receive the reset message within a few minutes, check your spam folder or try again. Never share your password or verification codes with anyone — lvjili support will never ask for your password.

lvjili uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Your financial information is never stored in plain text. Payment processing is handled through secure, PCI-compliant payment gateways. For full details on how your data is collected, stored, and used, read our Privacy Policy.

Yes. lvjili provides responsible gaming tools that allow you to set daily, weekly, or monthly deposit limits, session time reminders, and self-exclusion options directly from your account settings. These tools are designed to help you stay in control of your gaming activity. If you feel your gambling is becoming a problem, we strongly encourage you to use these features or visit our Responsible Gaming page for additional support resources.

If you wish to close your account, contact lvjili support through the in-app chat or by emailing [email protected]. Before closing, make sure to withdraw any remaining balance. Account closure requests are typically processed within 24 to 48 hours. If you are closing your account due to gambling concerns, consider using the self-exclusion tool instead — it gives you a cooling-off period without permanently losing your account history. Learn more on our Responsible Gaming page.

Yes. The lvjili app is available for both Android and iOS devices. It offers faster game loading, native GCash and PayMaya payment integration, and push notifications for promotions and account activity. Visit the App page to download the latest version. The app is free to download and requires no additional fees beyond your normal data usage.